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Check after the requeue, the statement forward document’s reprocessingStatus as well as the completedForwardingLog on the statements to confirm requeue is successful.

Usage

Through the API (available in SDC enterprise from 13.32.0)

You will need the statement forward ID (copyable from UI, using the copy button next to the title).

  1. Count the number of missing statements by sending GET request to
    https://{SDC_BASE_URL}/api/statementforwarding/reprocess/{STATEMENT_FORWARD_ID}/count

    Response should be 200, SF’s reprocessingStatus's status field should be "COUNT FINISHED" and the missedStatementCount should be populated.

  2. Search the number of missing statements by sending GET request to
    https://{SDC_BASE_URL}/api/statementforwarding/reprocess/{STATEMENT_FORWARD_ID}/search

    Response should be 200, SF's reprocessingStatus's status should be "SEARCH_FINISHED", the searchResultCount, firstSearchResults and the lastSearchResults should be populated.

  3. Requeue the number of missing statements by sending GET request to
    https://{SDC_BASE_URL}/api/statementforwarding/reprocess/{STATEMENT_FORWARD_ID}/forward

    Response should be 200, SF's reprocessingStatus's status should be "FINISHED", the forwardedCount indicates how many have been successfully requeued.

  4. Cancel reprocessing by sending POST request to
    https://{SDC_BASE_URL}/api/statementforwarding/reprocess/{STATEMENT_FORWARD_ID}/cancel

    Response should be 200, SF's reprocessingStatus's status should be "CANCELLED".

  5. If the reprocessingStatus is FORWARDING or SEARCHING, reprocessing can be paused by sending POST request to
    https://{SDC_BASE_URL}/api/statementforwarding/reprocess/{STATEMENT_FORWARD_ID}/pause

    Response should be 200, SF's reprocessingStatus's status should be "FORWARDING_PAUSED" or “SEARCHING_PAUSED”.

Troubleshooting (TODO)

Through the UI (available to site admins only)

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What is a Missed Statement

A statement is matched in the search stage if it meets the following criteria:

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